"Six days ago we lost our much loved Skitty Cat at the age of 16. Following his passing early on Sunday morning Summer collected him at lunchtime and prepared a beautiful memorial service the following day. The grief was (and remains) raw and distressing. Heartfelt thanks to Erica and Summer for their kind and compassion. Today Skitty was returned to us with a lovely sympathy card, framed photo and paw print which now has pride of place in our home. We want to say thank you so much for your care of Skitty and the kindness you showed us. Igor , Wayne & Skitty"

"Erica and the team are amazing! They are so kind and thoughtful and at such a sad time made us feel really comfortable about the whole process. They are a new business but I couldn’t recommend them more highly, it was the best experience. Thanks you guys for looking after our Toby ❤️"

"Our beloved fur-baby cat, Toby, became very sick and had to sadly be put down. In the very devastating state we were, Erica and Summer were so lovely, with lots of patience and hugs, taking us through the whole process of their cremation system which seemed a more gentle and comforting way. They were always available, prompt and ready for any questions. I would highly recommend Gentle Waves Pet Water Cremation for your fur baby."

"I highly recommend Summer and Erica’s water cremation service. They bring a calm, respectful approach to a process that can feel overwhelming, and it is clear they genuinely care about the families they work with. Their professionalism and warmth made a difficult time a little easier — I’m grateful for the way they handled everything with such care and dignity."

"Erica went above and beyond for our baby. Unfortunately there was a miscommunication and she wasn’t able to pick our baby up right away. She updated us immediately and even went back that day to retrieve him. I was so appreciative of how gentle and supportive the whole process was. I felt that everything was taken care of without me needing to check in. The detail and love put into our package is something we can hold on to for the rest of our days."

"I highly recommend Gentle Wave WATER Cremation Service. From start to finish, they were patient, attentive, and full of empathy. They even made a special exception to accommodate us on a Sunday when they normally don’t work, making the whole process smooth and stress-free. Our 17-year-old beloved fur baby was returned to us with great care and respect — we were truly touched. We sincerely thank them for their heartfelt service."

"We recently lost our beloved 16-year-old dog, Apple, and chose Gentle Waves Pet Water Cremation to help us say goodbye. I cannot recommend them highly enough. From the first moment, their team showed incredible patience, compassion, and understanding. They treated Apple with genuine care and respect, which truly touched our hearts."

"Every step of the process was handled with professionalism and heartfelt empathy. We are so grateful to Gentle Waves for their kindness and care during this emotional time. Thank you for helping us farewell Apple with the dignity and love she deserved."

"Such lovely ladies, Summer and Erica, they were so caring and genuinely kind and sympathetic. My lovely ragdoll furbaby — 21 years of love and cuddles — was given the best treatment and so professionally presented back to me. I was looking for something more dignified. They explained the whole process thoroughly. Highly recommend to all."

"Very empathetic and thoughtful throughout the whole process. Gentle Waves made saying the final goodbye just that little bit easier."

"A huge thank you to Summer and Erica who were great in their warm welcome and support during this difficult stage. They were very professional but also very friendly. Their high-quality service with a gentle method of accompaniment for my cat Duke, beautiful materials used to pay tribute to him, as well as an unforgettable ceremony. In the end, thanks to all these details, they made this moment tender and almost happy rather than difficult and sad."

"Highly recommend their services. They took such good care of my boy."

"We recently lost our beloved cat Gizzy, who had been part of our family for 13 years. The team at Gentle Waves showed us incredible love, compassion, and care during such a difficult time. From the moment they picked her up, it was clear she was in kind and respectful hands. They thoughtfully took paw prints and fur clippings as keepsakes, which meant so much to us. Throughout the entire process, they kept us informed and supported, making a heartbreaking experience just a little bit easier. We’re so grateful!"