Premium Package - A Loving Goodbye

*The urn shown in the photo is our Ceramic Urn.

*The urn shown in the photo is our Luna Shell Urn.

For families who want a special, intimate farewell, our premium package offers a private 30-minute farewell service, allowing you to say your final goodbyes and create lasting keepsakes before cremation begins. This package is designed to give you peace, closure, and a meaningful way to honour your pet’s journey.

Package Includes:

  • Private Water Cremation

  • Ashes Return In the Selected Urn

  • 60-Minute Farewell Service

  • Hands-On Keepsakes (Fur Clippings and Paw Prints)

  • Framed Photo

  • Cremation Certificate

Please Note:

  • If you would like to explore our range of other urn options or prefer to supply your urn, please let us know. We are happy to accommodate your preferences and ensure your pet’s ashes are placed in the urn of your choice.

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Total Price GST Inc: $0 NZD

Our Farewell Room

Our private Farewell Room is designed to provide a peaceful and intimate space for you and your family to say goodbye. With soft lighting, calming music, and thoughtful touches, the room offers a serene setting to honour your pet’s life and love.

What to expect during the farewell process:

  • Your beloved pet will be gently prepared and resting peacefully in the room.

  • You will have up to 60 minutes for a personal and meaningful goodbye.

  • You are welcome to invite unlimited family and friends to join.

  • You may also bring your other pets to say their goodbyes.

  • Feel free to bring a favourite toy, letter, or flower to place with your pet.

  • A farewell video will be created for you as a heartfelt keepsake, capturing this special moment with gentle music.

  • Our team will be nearby to offer quiet support while giving you privacy.

We are here to honour your pet’s life with love, dignity, and gentleness - for every member of the family.

Your Pet’s Journey

  • 1. Reach Out

    Contact us via phone, email, or our online booking system. We will guide you through the options available and answer any questions.

  • 2. Booking Confirmation

    Once you make a booking, our team will contact you to confirm the booking details as soon as possible.

  • 3. Arrival at Gentle Waves

    Upon arrival, your pet is gently placed in a quiet, temperature-controlled resting area. We confirm their identity and prepare for the farewell. 

  • 4. Private Farewell

    Spend 60 minutes in our serene farewell room to say goodbye and honour your pet in a peaceful setting. 

  • 5. Keepsakes Created

    During the farewell, we assist you in creating personal keepsakes: fur clippings and hand-pressed paw prints, ensuring they become treasured mementos. 

  • 6. Private Water Cremation

    Your pet’s cremation will be carried out privately to ensure they are treated with the utmost care and respect.

  • 7. Return Home

    We will contact you when your pet’s ashes and keepsakes are ready. You can collect them at your convenience or opt for personal delivery to your home. 

  • We are here to support you even after your pet’s journey is complete. Whether you need guidance, memorial ideas, or someone to talk to, we are always available to help.